Software Services
Our goal is to provide products and services that offer practical solutions to the problems of managing information. Our strategy is to keep current with the changing technology landscape to ensure that we design forward-looking solutions that can scale to incorporate new features and programming standards over time. We understand that information and knowledge are corporate assets and key contributors to an organization's success and approach each project with this thought in mind.
Help Desk
- Single point of contact for all IT support requirements
- Help desk support models for problem triage, escalation, and resolution
Web Design and Hosting
- Design and implement Web sites based on documented understanding of client's business needs
- On-demand report on Web site statistics
- DNS migration
- Domain name registration/renewal
- Shopping cart
- Maintenance and system upkeep
- Hosting facility providing 24x7 security and emergency power backup
- Redundant communication links so your site is always up and running
Tower Lighting and Maintenance Support
- Annual inspections of the conditions of tower guy wires and the tower structure
- Maintain lighting ground controls and photocells, determine if lights need replacement, and coordinate all necessary repairs and maintenance
Database Administration
- Design and develop databases
- Administer databases (normalize, optimize, troubleshoot)
- Develop standard and ad hoc queries or reports to support business decision-making
Design and develop reports in Crystal or Access
- Support the implementation of new applications
- Program business rules
- Configure applications
- Manage installation
- Test
- Document processes and procedures
- Startup processes
- RFP and project management support
Project Management
- Gather requirements
- Business analysis
- Recommend technical solutions
- Manage all aspects of project